You are hearing the Loud version — an extra render at −14 LUFS, about as loud as a streaming service, so it isn’t too quiet on phone speakers or in a car. Switch to Archive for the −20 LUFS masters exactly as they were mastered.
You are hearing the Archive version — the −20 LUFS masters exactly as they were mastered. Switch to Loud for an extra render at −14 LUFS, about as loud as a streaming service.